The redesigned sales showrooms of the AMG Performance Centres are characterised by a consistently applied and unique AMG brand identity. High-quality materials, exclusive furnishings and a palette of colours that is representative of AMG create an exclusive atmosphere for sales discussions. An oversized AMG engine badge serves to remind visitors of the companys philosophy of One Man One Engine: the assembly of each powerful AMG engine by just one engineer. The individualisation options available through the wide selection of models are also reflected at the AMG Performance Centres in the form of paintwork and colour samples.
The targeted training of AMG Sales and Service experts all over the world through a uniform coaching partner ensures first-class service delivery at every touch-point throughout the customer relationship, says Eckart Mayer, Divisional Manager, Mercedes-Benz Cars.
A hotline to the experts of AMG at the Mercedes-Benz South Africa office also guarantees that the high standards of service expected by AMG customers can be met: Every AMG Performance Centre can make direct contact with an AMG expert, should they have any questions about the product or specific configuration possibilities, adds Mayer.